Call Answering & Dispatch Solutions for Restaurants

Enhance your restaurant’s efficiency with our call answering and dispatch solutions. We handle every reservation and delivery request with precision, so you can serve your guests with excellence.

About Our Call Answering & Dispatch Solutions

At Brain Storm, we provide specialized call answering and dispatch solutions tailored for the restaurant industry. We understand that in the fast-paced world of dining, prompt and efficient communication is crucial. Our services are designed to handle reservations, manage delivery orders, and assist with customer inquiries, all while ensuring that your restaurant maintains its reputation for excellent service. With our expert team managing your calls and dispatch, you can focus on delivering exceptional dining experiences and keeping your restaurant running smoothly.

Why Choose Our Call Answering Services?

Choose Us for Excellence and Innovation.

24/7 Availability

Restaurants often operate beyond regular hours, and so do we. Our 24/7 call answering service ensures that your restaurant is always reachable, whether it’s for late-night reservations, early morning inquiries, or urgent delivery requests.

Reservation Management

We handle reservation bookings with precision, ensuring that your tables are filled efficiently and that your guests receive confirmation and reminders. Our system helps you manage your dining room effectively, reducing no-shows and optimizing seating arrangements.

Order Processing & Dispatch

For restaurants offering delivery or takeout, our dispatch solutions streamline order processing. We ensure that orders are accurately recorded, prepared, and dispatched on time, helping you maintain a smooth operation and high customer satisfaction.

Customer Service Excellence

Our trained agents provide professional and friendly service, reflecting your restaurant’s commitment to hospitality. We handle inquiries, complaints, and feedback with care, ensuring that every customer interaction is positive.

Integration with POS Systems

Our solutions integrate seamlessly with your existing Point of Sale (POS) systems, allowing for real-time updates on orders and reservations. This integration ensures accuracy and efficiency in managing your restaurant’s operations.

Customized Solutions

We tailor our services to fit your restaurant’s specific needs, from the types of reservations you handle to the details of your delivery operations. Our solutions are flexible and scalable to adapt to your business’s requirements.

Our Expertise

12 Years of Experience in Virtual Assistant

Brain Storm has extensive experience in providing call answering and dispatch solutions to the restaurant industry. We have worked with a diverse range of dining establishments, from fine dining restaurants to casual eateries, helping them enhance their customer service and streamline their operations. Our expertise ensures that we understand the unique challenges of managing restaurant communications and can provide solutions that meet your specific needs.

How It Works

What is the way it operates?

With Brain Storm’s call answering and dispatch solutions, your restaurant can enhance its customer service, streamline order management, and ensure that every customer interaction reflects the high standards of your establishment. Let us help you manage your communications and operations efficiently, so you can focus on providing outstanding dining experiences.

Initial Consultation

We start with a consultation to understand your restaurant’s specific requirements, including how you handle reservations, takeout, delivery, and customer inquiries. This helps us design a solution tailored to your needs.

Setup & Customization

We set up our call answering and dispatch systems to align with your restaurant’s operations. This includes customizing call scripts, integrating with your POS system, and configuring reservation and order management processes.

Training & Implementation

Our team undergoes thorough training on your restaurant’s procedures and standards. We ensure that our agents are well-equipped to handle calls and dispatch orders according to your specifications.

Ongoing Support & Optimization

After implementation, we provide continuous support to address any issues and make improvements as needed. We monitor our service to ensure it meets your expectations and adapt to any changes in your restaurant’s operations.

Business Process Outsourcing and call center solutions available in the USA and UK. Expert services for streamlining operations and customer support.